| Having trouble reading this email? View online. |
WELCOME!
CYBERLOCK
AUGUST/SEPTEMBER
NEWSLETTER
 |
Smith Rock State Park |
|
| |
| |
|
TABLE OF
CONTENTS |
|
| • |
|
A Word from the President |
|
| • |
|
What's New
- CyberLock Blue Padlock
- CAW 9.6, CyberKey Go |
|
| • |
|
RoHS Transition |
|
| • |
|
Tech Tips |
|
| • |
|
Product Spotlight |
|
| • |
|
Important Dates |
|
|
 |
|
| AUGUST/SEPTEMBER NEWSLETTER |
2 |
|
| |
| |
|
|
A WORD FROM
THE PRESIDENT |
| I want to personally thank all of our CyberLock resellers for your flexibility as we work through the supply chain disruptions. Your patience and understanding has helped us maintain our focus on the quality and craftsmanship of our products. Despite these challenges and a busier than normal summer, our team is finalizing a handful of new product designs that I hope to share with you later this year!
Tammy Davis
CyberLock President
|
|
 |
|
| AUGUST/SEPTEMBER NEWSLETTER |
3 |
|
| |
| |
WHAT'S NEW |
|
| |
INTRODUCING |
|
| |
CyberLock Blue Padlock |
|
| |
Compatible with CAW 9.6 |
|
| |
| • |
Bluetooth 5.0 technology and CMAC-AES256 challenge-response authentication protects important assets against unauthorized access attempts. |
| • |
Issue on-demand, mobile credentials to contractors, employees and authorized visitors using the Cyber Access app. |
| • |
Gain access using the CyberAccess app, or via IR with Blue 3, Flash, Air 2, or FlashLock fob. |
|
|
|
 |
|
| AUGUST/SEPTEMBER NEWSLETTER |
4 |
|
| |
| |
|
|
| 9.6 Update, CyberKey Go |
|
CyberKey Go
Generation 2 CyberKey with Bluetooth technology and replaceable battery. Easily update access permissions anywhere with a Bluetooth mobile device.
|
|
 |
|
"Always Connected" Feature with CyberAudit Link & CyberKey Blue 3
When the phone is connected to Internet and reaches its CAW server, audit trail data is sent in near real-time.
|
| Integration with Active Directory or Azure AD
CAW synchronizes with AD daily and can also be done on demand. Synchronization adds, removes, or updates people and people tags based on the latest information in AD.
CyberAudit-Web Enterprise Basic
| • |
|
Hosting providers may now create Enterprise Basic accounts. |
| • |
|
Enterprise Basic now allows importing locks. |
Support for Gen 2 Foreign Locks
|
|
 |
|
Gen 2 Communicator Enhancements
| • |
|
Automatic vault access option in Global People preferences
| • |
|
New accounts will automatically grant full access to all vaults for new people. |
| • |
|
Existing accounts will remain individually granted. |
|
| • |
|
Gen 2 communicator utilities on the download page now require a logged-in administrator with permissions to edit Web Authorizers, Flex or ValidiKey. |
| • |
|
Gen 2 communicators connecting to the Internet can now tunnel to the CyberLock support server for troubleshooting. |
 |
|
Please contact your CyberLock sales representative for more information. |
|
| AUGUST/SEPTEMBER NEWSLETTER |
5 |
|
| |
PRODUCT SPOTLIGHT
CyberKey Flash |
The CyberKey Flash shows immediate feedback after every key touch when accessing CyberLock, FlashLock, and CyberLock Flex access points.
| • |
|
Bluetooth 4.2 connectivity enables immediate and precise control over who has access to entry points and at what time. |
| • |
|
Update access schedules and lock permissions in the field via a Bluetooth enabled web device (Android or iOS). |
| • |
|
Using the three buttons, users can navigate the key's customizable menu, viewing key events, key expiration and battery status. |
|
|
 |
|
| AUGUST/SEPTEMBER NEWSLETTER |
6 |
|
| |
| ROHS TRANSITION
In October 2021, we notified you that we have begun the process of transitioning various products to a RoHS-only offering. For such products, we will no longer offer both RoHS and non-RoHS versions. Some products have similar costs across both versions, allowing us to maintain pricing. In other instances, parts may incur a modest price increase at the time of conversion.
As a reminder, the following parts have transitioned to RoHS only:
| • |
|
CKS-020 to CKSR-020 |
| • |
|
AH-W1 to AHR-W1 |
| • |
|
AK-01 to AKR-01 |
| • |
|
CK-X to CKR-X |
We thank you for your understanding and your continued support. If you have questions or concerns, please contact your CyberLock sales representative for more details.
|
| AUGUST/SEPTEMBER NEWSLETTER |
7 |
|
| |
Technical Tip from
Tech Support |
Gen 2 Communicator Network Troubleshooting Tips:
| • |
|
Check last sync with server date & time, and ask customer IT for any changes around that time. |
|
| • |
|
22# on keypad to see last connection attempt response. |
|
| • |
|
Verify network settings (Correct Subnet, DHCP or Static IP, Proxy Setting, Server certificate matches server address used by communicator). |
|
| • |
|
Reconfigure. |
|
| • |
|
Reset and then reconfigure. |
|
| • |
|
Update firmware then reconfigure. |
|
| • |
|
Pull diagnostic files & send to support@videx.com with description of issues. |
|
|
| AUGUST/SEPTEMBER NEWSLETTER |
8 |
|
| |
| |
|
IMPORTANT
DATES
Upcoming Tradeshows & Office Closures
|
|
| |
 |
|
ITS World Congress
Los Angeles, CA
September 18 - 22
LA Convention Center
Booth #718
|
|
Company Holidays
September 5th, 2022
Labor Day
|
|
|
| AUGUST/SEPTEMBER NEWSLETTER |
9 |
|
| Unsubscribe |